Appendix G: Compilation of Expectation, Survey and Evaluation Forms 

 

EXPECTATIONS

 

Name: ……………………………………………………………………………………...

 

Country: …………………………………………………………………………………...

 

What are your expectations to be gained from this training?

 

1.   Understanding the development of microfinance and MFI :

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2.      Substances (either policy and/or technical aspects) to be delivered be related to your country’s context:

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3.      Possible application of knowledge and experience on microfinance to your country development:

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4.   Other expectations:

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Post-Class Survey

Date: …………………………..

 

Trainer’s Name: …………………………………..............

 

Training Subject: ……………………………………………..

 

 

The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.

 

 

Facilitator                                                                             + ---------------------------- -

                                                                                                Excellent                  Very Poor

Outlined and covered the course objectives?                   10  9  8  7  6  5  4  3  2  1 

Professional, organized and prepared?                            10  9  8  7  6  5  4  3  2  1 

Demonstrated knowledge of subject materials?               10  9  8  7  6  5  4  3  2  1 

Answered questions clearly and completely?                    10  9  8  7  6  5  4  3  2  1 

Friendly and patient?                                                            10  9  8  7  6  5  4  3  2  1 

Reviewed course concepts throughout the day?               10  9  8  7  6  5  4  3  2  1 

What is your overall rating of the Facilitator?                     10  9  8  7  6  5  4  3  2  1 

Comments about the Facilitator:

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Facilities

The classroom provided a comfortable environment?     10  9  8  7  6  5  4  3  2  1

The supporting equipments were set up on time?            10  9  8  7  6  5  4  3  2  1 

Other facilities functioned properly?                                   10  9  8  7  6  5  4  3  2  1 

Comments about the Facilities:

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Secretariat Service

Registration was timely and efficient?                                10  9  8  7  6  5  4  3  2  1 

The staff was courteous, professional and helpful?           10  9  8  7  6  5  4  3  2  1 

Comments about the Secretariat Service:

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Customer

Would you recommend this subject to others?                  Yes             No

Would you recommend the Facilitator to others?          □ Yes             No

 

Trainee: ……………………………………………………………………………………

Country: …………………………………………………………………………………...

Comments/suggestions to improve your experience:

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Post-Field Survey

Date: ……………………………………

 

Name of MFI:

 

YOGYAKARTA

 

 

The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.

 

 

 

Exercise Material                                                               + ---------------------------- -

                                                                                                Excellent                  Very Poor

Briefing on the objective & methodology was clear?       10  9  8  7  6  5  4  3  2  1 

Outlined and covered the course objectives?                   10  9  8  7  6  5  4  3  2  1 

Clear, organized and well prepared?                                 10  9  8  7  6  5  4  3  2  1 

Expressing knowledge on loan subject?                            10  9  8  7  6  5  4  3  2  1 

What is your overall rating of the Exercise Material?        10  9  8  7  6  5  4  3  2  1 

Comments about the Exercise Material:

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Service Management

Exercise is timely managed and efficient?                        10  9  8  7  6  5  4  3  2  1 

The staff was courteous, professional and helpful?          10  9  8  7  6  5  4  3  2  1 

Comments about the Service Management:

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Customer

Would you recommend this Exercise to others?               Yes             No

Would you recommend the Facilitator to others?              Yes             No

 

Trainee: ……………………………………………………………………………………

Country: …………………………………………………………………………………...

Comments/suggestions to improve your experience:

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OVERALL EVALUATION

Date: 11 November 2008

 

Participant’s Name ……………………………………………………………………..

 

Country …………………………………………………………………………………..

 

Your participation in the Third Country Training Programme on “Microfinance for African Region” is very important to be fairly assessed, and your feedbacks are an integral part of our quality control for future better planning. Please take a moment to provide us with your observations. Thank you.

 

 

Training Objectives                                                           + ------------------------------- -

                                                                                                Maximum                   Minimum

Awareness of the objectives before training                        10  9  8  7  6  5  4  3  2  1 

Indicating that your expectations were met                          10  9  8  7  6  5  4  3  2  1 

Comments about the Objectives:

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Curriculum Design                                                             + ------------------------------- -

                                                                                                Maximum                   Minimum

Coverage of the subjects                                                     10  9  8  7  6  5  4  3  2  1

Duration of training                                                                10  9  8  7  6  5  4  3  2  1

Time allocation for class lecture                                          10  9  8  7  6  5  4  3  2  1 

Space for class discussion                                                  10  9  8  7  6  5  4  3  2  1

Facilitating methodology in class                                         10  9  8  7  6  5  4  3  2  1

Time allocation for exercise                                                  10  9  8  7  6  5  4  3  2  1 

Facilitating methodology for exercise                                  10  9  8  7  6  5  4  3  2  1

Systematics of the programme                                             10  9  8  7  6  5  4  3  2  1

Comments about the Curriculum Design:

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Administration and Management                                   + ------------------------------- -

                                                                                                Maximum                   Minimum

Pre-course information (on General Information, etc)         10  9  8  7  6  5  4  3  2  1 

Arrangements for class session                                            10  9  8  7  6  5  4  3  2  1 

Arrangements for exercise                                                     10  9  8  7  6  5  4  3  2  1 

Accommodation and food in Jakarta                                    10  9  8  7  6  5  4  3  2  1  

Accommodation and food in Yogyakarta                              10  9  8  7  6  5  4  3  2  1

Travel/flight arrangement (International)                                10  9  8  7  6  5  4  3  2  1

Travel/coach arrangement (Domestic)                                  10  9  8  7  6  5  4  3  2  1

Transport arrangement                                                            10  9  8  7  6  5  4  3  2  1

Communication among participants/facilitators                   10  9  8  7  6  5  4  3  2  1 

Comments about the Administration and Management:

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Special Assessment on the Resource Person (Class Session)

 

(Put  P at your selection)

 

No

Resource Person

Training Subject

Good

Average

Bad

1

Ade Djajanegara

Indonesian Economic Development and Banking System

 

 

 

2

Ade Djajanegara

Indonesian Policy on Microfinance Development

 

 

 

3

Didi Hendriansyah

MFI Models in Indonesia: Microbanking, Cooperative, and Non-Bank Non-Cooperative

 

 

 

4

Dani Dityawan

MFI Establishment and Community-based MFI

 

 

 

5

Dali Sadli Mulia

Empowering the Community-based MFI

 

 

 

6

Didi Hendriansyah

Loan Analysis

 

 

 

7

Dali Sadli Mulia

Business Plan for MFI

 

 

 

8

Widji Adji

Sharia MFI

 

 

 

9

Dali Sadli Mulia

Assets and Liabilities Management

 

 

 

10

Afiati Sri Utami

Product Development

 

 

 

11

Deni Defriansah

Loan Analysis Using Scoring for MFI

 

 

 

12

Deni Defriansah

Standard Operational Procedure

 

 

 

13

Werry Buswier

MFI Control and Supervision

 

 

 

14

Werry Buswier

Risk Management

 

 

 

15

Werry Buswier

MFI Rating System

 

 

 

16

Deni Defriansah

MFI Internal Control

 

 

 

17

Widji Adji

MFI Network, Linkages and Strategic Alliances

 

 

 

18

Arswendo Swissrianto

Mangement Information System (MIS)

 

 

 

19

Arswendo Swissrianto

Application of MMS

 

 

 

 

Suggestion for Future Programme

Do you recommend this training to be conducted again?          Yes             No

Do you recommend us to extend the training duration?              Yes             No

Do you recommend us to invite foreign facilitator(s)?                 Yes             No 

Any preferred/specific country(ies) suggested?   

From  Asia:

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                                                        □ From Africa:

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How to contact him/her/them?         ……………………………………………………..

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Comments/suggestions to improve our future planning: